For restaurants
Every restaurant review answered, in your voice, while you run the kitchen.
Restaurants get reviews every week, about the food, the wait, the server and the parking lot. On a slammed Friday night, one slow table can turn into a one line review that sits unanswered for months, right where hungry people are deciding where to eat.
What our replies sound like
Sample replies. Yours use your words, your sign off and your rules, and the hard ones come to you before they post.
5 star review, our reply
Thank you, Sam! We are so happy the brisket hit the spot, and we will tell Jasmine you said she made your night. Come back soon and try the peach cobbler. Luis and the whole crew
4 star review, our reply
Thank you, Karen, we are glad you enjoyed the tacos and the patio. We hear you on the wait for a table on Saturday, and we are adding staff on weekends to help. We hope to see you again soon. Luis, owner
2 star review, our reply
Thank you for telling us about your visit, and I am sorry we let you down. That is not the experience we want anyone to have at our tables. I would like to hear more and make it right, so please call me and ask for Luis. Luis, owner
Why it matters: only 7% of consumers don't expect a reply to their review.
Start small
Start with a one time $49 Google Profile Tune Up. We check and correct your hours, categories, description, menu, services and photos, and send a QR card that takes guests straight to your review page.
No contract. Cancel any time. See every price.